This page provides an overview of the most common questions and answers.
Do you offer free shipping?
Yes, we offer free shipping on all orders. We believe in making your shopping experience as convenient and affordable as possible. We only ship to the contiguous US.
What is your return policy?
We offer a 30-day return policy on all unworn and undamaged jewelry. If you are not completely satisfied with your purchase, you may return it for a full refund or exchange. Please visit our Return and Refund Policy page for detailed instructions.
What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact our customer service team as soon as possible. We will work quickly to resolve the issue and ensure you receive the correct item.
Where is my package?
If the maximum processing and shipping time has passed and you still have not received your package, don't worry. Allow up to two more days. If your package has not yet arrived, please contact us indicating your order number.
How long will it take to receive my order?
Shipping times vary depending on your location and the shipping method selected at checkout. Generally, orders will be processed within 1-2 business days, with standard shipping taking 3–10 business days.
How can I contact Asclepius?
If you have not found the answer to your question you can contact us using the information below.
Asclepius is run by Asclepius MED LLC, from United States,
EIN: 32-0770960, DUNS: 129008654
Address:
312 W 2nd St
Casper
Wyoming 82601
Customer service contact
You can find our contact page here → https://asclepius.us/pages/contact
Email: contact@asclepius.us
Phone number: +12136993365
Mon – Fri: 9 AM – 5 PM (MDT)